Data Security & Privacy Statement for AI Assist for Jira Service Management

At AppsFoundry, we understand the importance of data security and privacy for our users. Our priority is to ensure that your data is protected when using AI Assist for Jira Service Management. This Data Security & Privacy Statement provides a comprehensive overview of the measures we take to safeguard your information.

Data Storage and Processing

AppsFoundry has implemented robust measures to ensure that no sensitive or GDPR-regulated data is stored by AI Assist for Jira Service Management. The only information stored by the app includes the OpenAI API key and usage metrics, both of which are devoid of any personal data. This data is securely stored within Atlassian's cloud infrastructure, and no systems owned or operated by AppsFoundry are involved in the storage process. All data processing is carried out within Atlassian's Cloud, with the exception of data sent to OpenAI, which is processed exclusively by OpenAI.

OpenAI API Key Storage

To ensure the security and integrity of the OpenAI API key, we store it encrypted within Atlassian's cloud infrastructure. This method of storage provides an added layer of protection, preventing unauthorized access or misuse of the key.

Data Sent to OpenAI

In accordance with our End User License Agreement (EULA), AppsFoundry is not responsible for the type of data users send to OpenAI. Users must take full responsibility for ensuring that any data sent to OpenAI complies with all applicable laws, regulations, and data protection policies. For more information on OpenAI's data handling practices, please refer to their Terms of Use and Data Security & Privacy Statement.

Responsibility and Liability

As per the terms of our EULA, users of AI Assist for Jira Service Management are responsible for the data they send to OpenAI, including sensitive, intellectual property, or GDPR-protected data. AppsFoundry is not liable for any consequences resulting from the disclosure, misuse, or loss of such data when transmitted to OpenAI.

By using AI Assist for Jira Service Management, you acknowledge that you have read, understood, and agreed to the terms outlined in this Data Security & Privacy Statement. Your continued use of the app signifies your acceptance of these terms and your commitment to maintaining the security and privacy of any data you send to OpenAI.