{"xsrfToken":"a74a6c4fa85934744cb7514a87b8e84852bd2701_lout","branding":{"id":"1","key":"support","name":"Support Desk","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/4","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#de7e00","headerLinkHoverBGColor":"#de7e00","headerBadgeColor":"#de7e00"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/cdb0b9d8-6c61-47c0-a7f8-53174ae0ca5e/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxOTBlYWNjOS1lYWQ0LTQ3YzItYjcxYi01YjgzZmE3ODk1NzciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmNkYjBiOWQ4LTZjNjEtNDdjMC1hN2Y4LTUzMTc0YWUwY2E1ZSI6WyJyZWFkIl19LCJleHAiOjE3NDU3NzI1MjksIm5iZiI6MTc0NTc3MTkyOX0.jfAyUEBs5o1gqmegETmJ_Ufx8EbXodldm55FAm-5P3w&client=190eacc9-ead4-47c2-b71b-5b83fa789577&mode=fit","logoId":"cdb0b9d8-6c61-47c0-a7f8-53174ae0ca5e","isLogoAvailable":true,"helpCenterTitle":"Welcome to the AppsFoundry Support Desk","sharedPortalName":"AppsFoundry","userInitialAnnouncementHeader":"PlantUML: App update","userInitialAnnouncementMessageWiki":"<p>Dear users,</p>\n<p>Due to recent changes within the Atlassian app architecture, we had to majorly rework our PlantUML app. This has been completed and the app has been updated to the latest requirements.</p>\n<p>Kind regards,<br> The Appsfoundry team</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the AppsFoundry Support Desk","sharedPortalName":"AppsFoundry","announcementHeader":"PlantUML: App update","announcementMessage":"Dear users,\n\nDue to recent changes within the Atlassian app architecture, we had to majorly rework our PlantUML app. This has been completed and the app has been updated to the latest requirements.\n\nKind regards,\nThe Appsfoundry team","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#484848","helpCenterTitleColor":"#ffa100","bannerMediaApiUrl":"https://api.media.atlassian.com/file/729ed380-2cef-4eb1-9653-be577799022e/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxOTBlYWNjOS1lYWQ0LTQ3YzItYjcxYi01YjgzZmE3ODk1NzciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjcyOWVkMzgwLTJjZWYtNGViMS05NjUzLWJlNTc3Nzk5MDIyZSI6WyJyZWFkIl19LCJleHAiOjE3NDU3NzI1MjksIm5iZiI6MTc0NTc3MTkyOX0.ztxgh-JW16kRjqy-LUesoTMVQaL-w5HaLTuQJb_8RKw&client=190eacc9-ead4-47c2-b71b-5b83fa789577&height=300&mode=fit","bannerMediaApiFileId":"729ed380-2cef-4eb1-9653-be577799022e","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"support","projectId":10002,"serviceDeskId":1,"name":"Support Desk","description":"<p>Welcome! You can raise a request for support using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","reqTypes":[{"id":"2","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this option when you have questions about licensing or billing.</p>","icon":10587,"iconUrl":"https://appsfoundry.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10587","groups":[1],"key":""},{"id":"4","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10588,"iconUrl":"https://appsfoundry.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10588","groups":[1],"key":""},{"id":"3","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10589,"iconUrl":"https://appsfoundry.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10589","groups":[1],"key":""},{"id":"6","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10590,"iconUrl":"https://appsfoundry.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10590","groups":[1],"key":""},{"id":"7","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10591,"iconUrl":"https://appsfoundry.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10591","groups":[1],"key":""},{"id":"8","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10592,"iconUrl":"https://appsfoundry.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10592","groups":[1],"key":""},{"id":"1","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting on of our apps? Select this to request assistance.</p>","icon":10593,"iconUrl":"https://appsfoundry.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10593","groups":[1],"key":""},{"id":"5","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10577,"iconUrl":"https://appsfoundry.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10577","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[1,3,2,7,8,6,4]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"ddb60c78-43f1-3965-898a-3f7417629eef","appLinkName":"System Confluence","appLinkUrl":"https://tmcapps.atlassian.net/wiki","spaceKey":"SUPPORT","spaceName":"SUPPORT","spaceUrl":"https://tmcapps.atlassian.net/wiki/spaces/SUPPORT","isServer":false},"labels":[],"projectKey":"SUPPORT","serviceDeskId":1,"kbLinkDomainURLs":["https://appsfoundry.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SUPPORT","userLanguageHeader":"PlantUML: App update","userLanguageMessageWiki":"<p>Dear users,</p>\n<p>Due to recent changes within the Atlassian app architecture, we had to majorly rework our PlantUML app. This has been completed and the app has been updated to the latest requirements.</p>\n<p>Kind regards,<br> The Appsfoundry team</p>","defaultLanguageHeader":"PlantUML: App update","defaultLanguageMessage":"Dear users,\n\nDue to recent changes within the Atlassian app architecture, we had to majorly rework our PlantUML app. This has been completed and the app has been updated to the latest requirements.\n\nKind regards,\nThe Appsfoundry team","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxOTBlYWNjOS1lYWQ0LTQ3YzItYjcxYi01YjgzZmE3ODk1NzciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDU3NzMxMjksIm5iZiI6MTc0NTc3MTkyOX0.0XhCqXVn8A2pRSAlFzBkhtEOq91NMn8wx7kEOPHhHv4","targetCollection":"upload-project-10002","endpointUrl":"https://api.media.atlassian.com","clientId":"190eacc9-ead4-47c2-b71b-5b83fa789577","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":7,"projectId":10002,"form":{"name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","intro":"<p>Let us know your idea for a new feature.</p>","instructions":"","icon":10591,"iconUrl":"https://appsfoundry.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10591","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"multiselect","jiraFieldType":"components","fieldId":"components","fieldConfigId":"","label":"For which app is your suggestion?","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10003","label":"AI Assist for Confluence","selected":false,"children":[]},{"value":"10006","label":"AI Assist for Jira Service Management","selected":false,"children":[]},{"value":"10004","label":"Count for Confluence","selected":false,"children":[]},{"value":"10008","label":"Metadata Macros for Confluence","selected":false,"children":[]},{"value":"10009","label":"PlantUML for Confluence","selected":false,"children":[]},{"value":"10007","label":"Role Revealer for Jira","selected":false,"children":[]},{"value":"10005","label":"Snapshot Jira Macros for Confluence","selected":false,"children":[]}]},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Priority","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":["4"],"values":[{"value":"1","label":"Highest","selected":false,"children":[]},{"value":"2","label":"High","selected":false,"children":[]},{"value":"3","label":"Medium","selected":true,"children":[]},{"value":"4","label":"Low","selected":false,"children":[]},{"value":"5","label":"Lowest","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summarize your suggestion","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Provide more details about your feature suggestion","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Feel free to attach any files that might help us understand your feature suggestion better","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/1/create/7","requestValidateBaseUrl":"/servicedesk/customer/portal/1/validate/7","calendarParams":{"firstDay":0,"date":"2025-04-27T18:38:49+0200","useISO8601WeekNumbers":true,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"ddb60c78-43f1-3965-898a-3f7417629eef","appLinkName":"System Confluence","appLinkUrl":"https://tmcapps.atlassian.net/wiki","spaceKey":"SUPPORT","spaceName":"SUPPORT","spaceUrl":"https://tmcapps.atlassian.net/wiki/spaces/SUPPORT","isServer":false},"labels":[],"projectKey":"SUPPORT","serviceDeskId":1,"kbLinkDomainURLs":["https://appsfoundry.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxOTBlYWNjOS1lYWQ0LTQ3YzItYjcxYi01YjgzZmE3ODk1NzciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDU3NzMxMjksIm5iZiI6MTc0NTc3MTkyOX0.0XhCqXVn8A2pRSAlFzBkhtEOq91NMn8wx7kEOPHhHv4","targetCollection":"upload-project-10002","endpointUrl":"https://api.media.atlassian.com","clientId":"190eacc9-ead4-47c2-b71b-5b83fa789577","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}